Guest Advocate

1 week ago


Ellicott City, Maryland, United States Target Full time
About Target

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, growth opportunities, and community involvement.

Job Summary

We're seeking a Guest Advocate to join our team, providing exceptional guest service and ensuring a seamless shopping experience. As a Guest Advocate, you'll be the face of Target, welcoming and assisting guests, resolving issues, and promoting our services and products.

Key Responsibilities
  • Provide exceptional guest service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Assist guests with purchases, returns, and exchanges, ensuring a smooth and efficient shopping experience.
  • Stay up-to-date on product knowledge, promotions, and services, and communicate this information to guests.
  • Work collaboratively with team members to achieve sales goals and provide a positive shopping environment.
  • Maintain a clean and organized store environment, adhering to safety and security protocols.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and team members.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to lift up to 44 pounds and stand for long periods.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer

Target offers a competitive compensation package, including a starting hourly rate of $17.25 USD, opportunities for career growth and development, and a comprehensive benefits program. We're committed to creating a diverse and inclusive work environment, where all team members feel valued and empowered to succeed.


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