Medical Office Coordinator

9 hours ago


Fishers, Indiana, United States Central Indiana Orthopedics Full time
Job Summary

We are seeking a highly organized and detail-oriented individual to join our team as a Clinic Front Desk representative. This role is responsible for scheduling, coordinating, and rescheduling patient appointments accurately, as well as ensuring financial obligations for patient care are complete and updated prior to the patient leaving the clinic.

Key Responsibilities
  • Schedule, coordinate, and reschedule patients' appointments accurately and relay necessary messages to clinical staff.
  • Answer questions regarding patient appointments and schedules additional appointments, such as follow-ups, as necessary.
  • Ensure accurate scanning of forms, fee slips, and paperwork into the patient record.
  • Receive and apply payments from patients and issue receipts for services, and reconcile daily cash ensuring balancing accuracy and troubleshooting differences as needed.
  • Maintain strict confidentiality in all situations.
  • Participate in professional development activities and maintain applicable professional affiliations and certifications as required.
  • Attend and participate in required organizational meetings and committees as requested.
Requirements
  • Minimum high school diploma or GED required.
  • At least one year of previous administrative or secretarial experience preferred.
  • Knowledge of medical terminology and experience with processing insurance preferred.
  • Previous experience working in a medical office setting preferred.
Working Conditions

The standard work environment is an office setting. Work requires sitting for long periods of time. Position requires viewing and typing on a computer for long periods. Occasionally bending, lifting, and reaching required dealing with files, paper, supplies, etc., including lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office equipment (computer, telephone, copier, etc.) regularly. Vision must be correctable to 20/20. Hearing must be in the normal range for telephone contacts and to interact directly with employees.



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