Senior Field Service Professional
1 day ago
We are a leading provider of innovative solutions, driving revenue growth and customer satisfaction. Our team is the backbone of our success, and we're looking for skilled professionals like you to join us.
About the Role
This is an exciting opportunity to become a Senior Field Service Professional, responsible for installing and configuring our software and hardware solutions on-site. As a key member of our technical team, you will provide top-notch support to clients, ensuring successful setup, maintenance, and troubleshooting of our products. Your role requires a unique blend of technical expertise and excellent customer service skills, making you a valuable asset to our organization.
Key Responsibilities:
- Perform on-site installation and configuration of our software and hardware solutions.
- Train clients on the proper use and maintenance of installed products.
- Provide on-site technical support and troubleshooting as required.
- Coordinate with production teams to ensure timely delivery and setup of materials.
- Document installation processes and client interactions in HubSpot CRM.
- Revisit sites for routine maintenance checks and client follow-ups.
- Ensure compliance with safety regulations and company installation standards.
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