Customer Service Representative
1 week ago
About Kneaders Bakery & Cafe
Kneaders Bakery & Cafe is a dynamic and customer-focused organization that values food quality, customer service, and community involvement. We are seeking a motivated and enthusiastic individual to join our team as a Front of House Team Member.
Job Summary
The Front of House Team Member will be responsible for providing exceptional customer service, working effectively in a fast-paced environment, and contributing to the overall success of our bakery and cafe. This is a part-time position that requires flexibility and a willingness to work varying shifts, including mornings, afternoons, and evenings.
Key Responsibilities
- Customer Service
- Provide excellent customer service to guests, responding to their needs and concerns in a timely and professional manner.
- Suggest menu items and gift options to customers, taking into account their preferences and dietary restrictions.
- Teamwork
- Work collaboratively with other team members to ensure seamless service and efficient operations.
- Be proactive in assisting other departments, such as the kitchen and bakery, as needed.
- Adaptability
- Be flexible with scheduling, including working varying shifts and adapting to changing customer traffic and seasonal demands.
- Be willing to learn and take on new responsibilities as needed.
Requirements
- Experience
- 1+ years of customer service or serving experience (preferred, but not required).
- Qualifications
- Attentiveness to compliance with local, state, and federal regulations for food handler and sanitation standards.
- Ability to work in a fast-paced environment and multitask effectively.
- Availability
- Availability to work a variety of shifts, including mornings, afternoons, and evenings, Monday through Saturday.
- Must be 16+ years old to qualify for this position.
What We Offer
Kneaders Bakery & Cafe offers a competitive hourly wage, opportunities for career growth and development, and a dynamic work environment that values teamwork and customer satisfaction.
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