Product Owner

1 day ago


Framingham, Massachusetts, United States Randstad Full time
Job Summary

We are seeking an experienced Product Owner to lead the global migration of our clients Workforce Management (WFM) platform from WFC to UKG PRO. This multi-year program requires expertise in UKG platforms, Agile delivery, and proficiency in JIRA and Confluence for documenting requirements.

Key Responsibilities
  • Own the transition from WFC to UKG PRO, ensuring the solution aligns with business goals and delivers the desired outcomes.
  • Apply Agile delivery practices, including story mapping, backlog refinement, and sprint planning to ensure the successful delivery of program milestones.
  • Communicate effectively with business SMEs and stakeholders to align expectations, ensure clarity on progress, and drive adoption of new processes.
  • Use JIRA and Confluence for documenting user stories, features, and requirements, ensuring traceability throughout the project lifecycle.
  • Analyze cross-functional business processes, design integrated solutions (process, technical, and organizational), and ensure they meet business needs.
  • Ensure the end-to-end solution is validated and proven to deliver the required business outcomes.
  • Support the handoff to Global Production Support teams to ensure ongoing success.
Requirements
  • Experience with UKG WFM Platforms (WFC & PRO): Prior experience with both platforms is required, with an understanding of their capabilities in a global context.
  • Proficiency in Agile Methodology: Demonstrated experience working in Agile environments, including the use of JIRA and Confluence for tracking project activities.
  • Strong Communication Skills: Ability to convey complex concepts in written and oral form, especially in fast-paced and ambiguous environments.
  • Analytical Skills: Capable of conducting functional and technical gap analysis, business process mapping, and defining integrated requirements.
  • Project Management Experience: Experience managing project timelines and deliverables, though this is not a Project Manager role.
Qualifications
  • Experience level: Experienced
  • Minimum 8 years of experience
  • Education: Bachelors

Randstad Digital is an equal opportunity employer and welcomes people of all abilities. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.

We offer a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).


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