IT Production Support Engineer
2 days ago
eTeam is currently seeking an experienced IT Production Support Engineer to join our team. As an IT Production Support Engineer, you will be responsible for providing technical support to internal teams and external clients.
We estimate the salary for this position to be around $80,000 - $110,000 per year, depending on location and experience.
The ideal candidate will have experience with IT production support and strong technical skills, as well as excellent communication and problem-solving skills.
Job Responsibilities:
- Production Support for applications Bank and Brokerage House
- Gaining experience learning and using Tableau, Alteryx, and OpenText in the delivery of Data Visualizations
- Scale and track users report Level 3
- Ticket logging, updating and tracking - working in an organised fashion to ensure that all issues are dealt with effectively and details captured to enable team working
- Monitoring service provided to clients, troubleshooting issues
About eTeam:
eTeam is a forward-thinking company that values innovation and customer satisfaction.
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