Rental Services Representative

4 weeks ago


Branson, Missouri, United States U-Haul Full time
About This Opportunity

We are seeking a motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer service, ensuring that customers receive the help they need during their journey. Your role will involve inspecting and maintaining equipment, assisting customers with U-Haul products and services, and using up-to-date technology to dispatch and return equipment.

Responsibilities
  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot, including checking fluid levels
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University
Compensation and Benefits

We offer a competitive salary of $42,000 - $55,000 per year, depending on experience. Additionally, you will receive benefits such as health insurance, paid holidays, vacation days, and sick leave. We also offer opportunities for advancement and career stability.



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