Customer Service Associate
4 days ago
U-Haul is a leading provider of moving and storage solutions. As a Customer Service Representative, you will be the face of our exceptional service, ensuring that customers receive all the help they need on their journeys. This role involves working as part of a supportive team to inspect and maintain equipment, assist customers, and use up-to-date technology to dispatch and return equipment.
Salary
$40,000 - $60,000 per year, depending on experience.
About the Job
This position offers on-the-job education and opportunities for advancement. You will participate in ongoing continuous U-Haul education through U-Haul University and have access to a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
Responsibilities
As a Customer Service Representative, your responsibilities will include assisting customers inside and outside a U-Haul center with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, moving and hooking up U-Haul trucks and trailers, cleaning and inspecting equipment on the lot, answering questions and educating customers regarding products and services, preparing rental invoices and accepting equipment returned from rental, installing hitches and trailer wiring, filling propane, driving a forklift, and other duties as assigned.
Qualifications
To be successful in this role, you will need a valid driver's license and ability to maintain a good driving record, as well as a high school diploma or equivalent. You must also be able to lift equipment weighing a minimum of 50 lbs assisted or unassisted and work in a physically demanding environment.
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