Customer Service Representative

7 days ago


Branson, Missouri, United States Ross Dress for Less Full time

Ross Dress for Less offers a competitive salary of $40,000 - $55,000 per year, depending on experience and location.

Job Description

We are seeking a Customer Service Representative to join our team at Ross Dress for Less. As a key member of our sales floor staff, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for all customers, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Customer Service: Make eye contact, smile, and greet all customers in a courteous and friendly manner. Treat fellow associates with respect and respond to customer inquiries in a polite and knowledgeable manner.
  • Merchandise Presentation: Maintain a neat, clean, and organized store environment by performing daily assigned tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and expediting newly received merchandise receipts to the sales floor.
  • Store Operations: Follow all company best practice standards as outlined in all work centers, maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone, and report any unsafe conditions or practices to Store Leadership.
Requirements:
  • Communication Skills: Effectively communicate with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner.
  • Mathematical Calculations: Ability to perform basic mathematical calculations commonly used in retail environments.
Physical Requirements:
  • Ability to Stand and Walk: Ability to spend up to 100% of working time standing, walking, and moving around the store.
  • Lifting and Carrying: Ability to occasionally push, pull, and lift more than 25 pounds.

If you are a team player who is passionate about providing excellent customer service and maintaining a clean and organized store environment, we encourage you to apply for this exciting opportunity.



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