Sales Representative
5 days ago
About the Role:
We are seeking a highly skilled and motivated Sales Representative to join our team at Express. As a Sales Representative, you will be responsible for providing an exceptional customer experience while assisting with various tasks such as stocking, cleaning, and folding merchandise.
Key Responsibilities:
* Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
* Follow company policies and procedures to ensure the safety of all associates and customers.
* Assist with product launch changes according to company SOP.
* Provide a Great Customer Experience by delivering on all aspects of the customer experience model.
* Process transactions quickly and accurately reducing the customers wait time.
* Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate all issues and resolutions to Store Management.
Required Skills & Qualifications:
* Education: High School or Equivalent
* Years of Experience: 0-2 of relevant job experience - minimum 6 months
* Proficient in use of technology (iPad, registers)
* Meets defined availability criteria, including nights, weekends and non-business hours
* Meets physical requirements
* Previous retail experience preferred
* Customer service skills and ability to interact with customers
* Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Benefits & Compensation:
* Estimated Salary: $15.50 per hour (based on average salary for similar roles in the US)
* Medical, pharmacy, dental and vision coverage
* 401(k) and Roth 401(k) with Company match
* Merchandise discount
* Paid Time Off
* Parental leave for new moms and dads
Closing:
Express is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an email to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
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