Food and Beverage Assistant
2 weeks ago
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
Accountable for liaising with front-of-house staff to deliver a dining experience that fulfills or surpasses guest expectations. Monitors guest satisfaction regarding food, beverages, and service, addressing any additional requests promptly. Oversees overall staff performance, including morale, punctuality, and any disciplinary matters. Ensures a clean, safe, and organized work environment in compliance with all relevant codes and regulations as outlined in the Employee Handbook.
Key Responsibilities:
- Collaborate with guests to take food and beverage orders.
•Foster and maintain positive relationships with all team members, including back-of-house staff.
•Ensure timely and efficient delivery of food and beverages to tables to guarantee exceptional dining service.
•Support colleagues in serving food and beverages to enhance teamwork and ensure a memorable dining experience.
•Maintain a safe working environment at all times.
•Perform regular cleaning and maintenance of equipment and workspaces.
•Participate in all restaurant meetings.
•Ensure accurate and timely delivery of orders as per training guidelines.
•Stay vigilant of the entire dining area to monitor guest needs.
•Ensure cleanliness throughout the restaurant.
•Communicate effectively with coworkers and management to ensure all service areas operate smoothly.
•Manage service systems to protect property.
•Assist both internal and external guests, addressing requests and inquiries in a courteous manner.
•Ensure guest needs and requests are met within designated timeframes, consistently exceeding expectations.
•Adhere to all safety and health protocols for personal, employee, and guest well-being.
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