IT Asset Management Specialist

6 days ago


Tustin, California, United States New American Funding Full time
Job Title: IT Asset Management Specialist

Job Summary:

New American Funding is seeking an IT Asset Management Specialist to support and empower staff with IT equipment to execute the organizational mission securely and with ease via supported business applications and technology.

Key Responsibilities:

  • Identify, research, and resolve policy issues related to IT equipment
  • Complete equipment installations, configurations, and upgrades
  • Work on problem identification and resolution of hardware and ticketing issues
  • Monitor incoming ticket requests for IT assets
  • Assist helpdesk team members with PC configurations
  • Receive new IT equipment, asset tag, and record in the IT asset management tracking application
  • Imaging laptop and desktop, shipping replacement IT equipment to existing employees
  • Receive used IT equipment returns, unbox, clean, process return, and update records in the IT tracking system

Requirements:

  • Basic computer literacy
  • Able to lift up to 60 lbs, stand on feet for extended periods of time
  • High energy and passion for New American Funding mission
  • Be open to change and substantial variety in the workplace
  • Be reliable, responsible, and dependable, fulfilling obligations and meeting deadlines

Work Environment:

Pleasant workspace setting, comfortable temperature

Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information

Extended or irregular work hours will be required during project launches and expansions

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Must be able to lift to ten pounds

Primary functions require sufficient physical ability and mobility to work in an office setting

See in the normal visual range with or without correction

Hear in the normal audio range with or without correction



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