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Fraud Prevention Specialist I

2 months ago

Tustin, California, United States SchoolsFirst Federal Credit Union Full time

Join our dedicated team of professionals committed to excellence in service.

Fraud Prevention Specialist I

The compensation range for this position is outlined below. Our salary structures are crafted to accommodate candidates with diverse levels of experience and expertise, providing opportunities for advancement and acknowledgment of tenure in a role over time. Initial salary offers typically fall within the lower to mid-range of the scale for many applicants. Any offer extended to a candidate will be based on their unique combination of knowledge, skills, education, and experience, as well as internal equity.

Compensation Range:

$32.88 per hour

Weekly Commitment:

40 hours

Key Responsibilities:

Examine and evaluate various account activities to detect and avert fraudulent transactions.

Protect Credit Union assets by identifying fraud patterns, potential risks, and vulnerabilities.

Manage a variety of servicing tasks related to Credit Union share accounts while engaging significantly with Members.

  • Oversee and evaluate daily fraud alerts and reports through risk management systems, taking necessary actions to mitigate losses, such as reaching out to Members, temporarily suspending transactions, or preparing fraud-related documentation.
  • Ensure the confidentiality of information and protect sensitive data and materials.
  • Exhibit knowledge of legal and regulatory standards relevant to the financial industry and credit unions.
  • Effectively handle multiple tasks in a dynamic environment, utilizing various computer systems.
  • Collaborate with team members in the fraud detection unit, proposing improvements to processes.

Additional Duties:

  • Fulfill assigned responsibilities.
  • Comply with regulatory standards and mandatory training, including BSA regulations pertinent to job functions. Non-compliance may result in disciplinary measures.

Qualifications:

  • High School Diploma or GED.
  • 1-3 years of experience in credit unions, banking, or financial services.
  • Previous experience in fraud detection or contact center environments is preferred.

About Us:

SchoolsFirst FCU is committed to promoting a diverse, equitable, and inclusive workplace. We value assembling a team that reflects a variety of backgrounds and perspectives. If you are passionate about a role or contemplating a career transition that does not perfectly align with every requirement in the job description, we encourage you to apply. Skills can be transferable, and you may be the perfect fit for this position or for other opportunities within our organization.

SchoolsFirst Federal Credit Union adheres to principles of diversity and inclusivity in its hiring practices. We are an equal opportunity employer and do not tolerate discrimination based on factors such as veteran status, disabilities, race, religion, gender, age, sexual orientation, or genetic information.

This institution participates in E-Verify.