Healthcare Support Specialist
2 days ago
Join PeaceHealth as a Healthcare Support Specialist and take advantage of this exciting opportunity As a member of our dynamic team, you'll have the chance to make a real difference in the lives of our patients and contribute to the success of our organization.
About the Job
- We're seeking a motivated and detail-oriented individual to fill this Full Time, 1.00 FTE, Evening position, which offers a salary range of $20.90 - $31.36 per hour.
- The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.
- In this role, you'll be responsible for performing phlebotomy services, collecting and processing specimens, and providing exceptional customer service to our patients and their families.
Responsibilities
- Collect and label specimens for requested testing and process them according to established guidelines.
- Perform data entry of patient demographics and tests ordered, as well as all paperwork, technical, and non-technical procedures required to process and submit specimens.
- Respond to telephone calls and use computer terminals and reference guides to provide information and answer questions from clients and patients regarding specimen requirements, test results, and other client requests.
- Work collaboratively with healthcare team members to achieve the best outcomes for patients and the organization.
- Develop and implement effective solutions to improve laboratory processes and patient care.
Requirements
- High School Diploma or equivalent.
- Phlebotomy training or experience preferred.
- Prior clinical laboratory experience is an asset.
- Valid driver's license for driving positions.
- Able to approach, communicate, and positively interact with patients and healthcare professionals while performing duties, frequently under stressful conditions.
- Able to work without supervision but know when to consult with supervisory personnel for assistance in determining appropriate actions.
- Able to use the electronic laboratory information system and perform work activities in accordance with established policies and procedures.
- Able to recognize the various levels of service demanded of the laboratory and prioritize work and adjust working style accordingly.
- Able to prioritize effectively and manage multiple tasks at one time.
Benefits
As a valued member of our team, you'll enjoy a comprehensive total rewards package that includes full medical/dental/vision coverage, 403(b) retirement plan employer base and matching contributions, paid time off, employer-paid life and disability insurance, tuition and continuing education reimbursement, wellness benefits, and an expanded EAP and mental health program.
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