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Collision Damage Estimator

2 months ago

Seattle, Washington, United States Quality Talent Group Full time
About the Job

We are seeking a skilled Collision Damage Estimator to join our team at Quality Talent Group. As a key member of our team, you will play a critical role in ensuring the highest level of customer satisfaction and quality repair services.

Responsibilities
  • Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
  • Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
  • Manage each repair throughout the process and ensure our quality standards by performing in-process QC.
  • Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
  • Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
  • Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete.
Qualifications
  • Customer Service Skills
  • Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environments.
  • Knowledge of dealing with Insurance partners preferred.
  • Ability to deal with fast-paced environments.
  • Knowledge of multiple estimating systems, CCC One preferred, Mitchell & Audatex.
Benefits
  • $ / hour
  • Compensation for this position is commensurate with experience.
  • Earning potential is directly tied to hours worked and jobs completed. This performance-based structure allows for significant income growth as you gain expertise and efficiency in the role.
  • Quality Talent Group offers comprehensive benefits, including:
  • Competitive pay
  • Weekly paychecks
  • 401K with company match
  • Medical/Vision/Dental Insurance
  • Additional elective benefits