Restaurant Manager

2 days ago


New Lenox, Illinois, United States ROSATIS PIZZA Full time
Restaurant Manager Job Description

Rosati's Pizza is a family-owned Italian food and pizza restaurant with a rich history dating back to 1964. We are committed to serving high-quality food and providing exceptional customer service in a fast-paced environment.

Key Responsibilities:
  • Coordinate daily front and back of the house restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils, and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Control operations costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly, and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and events
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
Qualifications:
  • Proven work experience as a Manager in the restaurant/hospitality industry
  • Proven customer service experience as a manager
  • Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff
  • Strong leadership, communication, motivational and people skills
  • Acute financial management skills
  • BS degree in Business Administration, hospitality, the management, or culinary schooling is a plus
  • You must be committed to improvement, both in the operations of your assigned restaurant as well as in your own personal and professional development
  • Possess the ability to motivate your staff in a positive and creative manner
Benefits:
  • Competitive Hourly Wages
  • Friendly, Team-Oriented Environment
  • Excellent Growth Opportunities

Rosati's Pizza is a Chicago-based company with a commitment to serving high-quality food and providing exceptional customer service. We are looking for a Restaurant Manager to lead our team and ensure the success of our restaurant.



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