Restaurant Manager
4 weeks ago
Rosati's Pizza is a family-owned Italian food and pizza restaurant with a rich history dating back to 1964. We are committed to serving high-quality food and providing exceptional customer service in a fast-paced environment.
Key Responsibilities:- Coordinate daily front and back of the house restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils, and cleaning products
- Ensure compliance with sanitation and safety regulations
- Control operations costs and identify measures to cut waste
- Create detailed reports on weekly, monthly, and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and events
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
- Proven work experience as a Manager in the restaurant/hospitality industry
- Proven customer service experience as a manager
- Extensive food and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff
- Strong leadership, communication, motivational and people skills
- Acute financial management skills
- BS degree in Business Administration, hospitality, the management, or culinary schooling is a plus
- You must be committed to improvement, both in the operations of your assigned restaurant as well as in your own personal and professional development
- Possess the ability to motivate your staff in a positive and creative manner
- Competitive Hourly Wages
- Friendly, Team-Oriented Environment
- Excellent Growth Opportunities
Rosati's Pizza is a Chicago-based company with a commitment to serving high-quality food and providing exceptional customer service. We are looking for a Restaurant Manager to lead our team and ensure the success of our restaurant.
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