Bartender and Server

2 weeks ago


Charlottesville, Virginia, United States Common House Full time
About Common House

Common House serves as a vibrant community hub, fostering connections through innovative programming, thoughtful aesthetics, and exceptional dining experiences. With our flagship venue in Charlottesville and additional locations in Richmond and Chattanooga, we are on a mission to expand our family of dedicated professionals across mid-sized cities nationwide, all committed to our vision of comfort and community.

Core Values
  • Hospitality
  • Fun
  • Integrity
  • Excellence
  • Teamwork
  • Flexibility
Position Overview

The Bartender/Server role is essential in enhancing the experience of our members by crafting and serving high-quality cocktails and food. This position requires a commitment to maintaining consistency in service standards and recipes while collaborating closely with the General Manager.

Key Responsibilities:

Member & Guest Engagement
  • Deliver outstanding customer service in alignment with company standards to all patrons at the bar while assisting floor staff.
  • Welcome guests promptly upon their arrival at the bar.
  • Address and fulfill guest needs effectively.
  • Represent the club with professionalism at all times.
Bar Preparation and Maintenance
  • Ensure proper stocking of bar supplies to meet service demands.
  • Maintain cleanliness and organization in compliance with health and sanitation standards.
  • Oversee cleanliness in all bar-related areas.
Knowledge and Skills
  • Possess a thorough understanding of classic and specialty cocktail recipes to ensure high-quality drink service.
  • Stay informed about beer and wine selections and manage inventory of unavailable items.
  • Keep updated on menu items, allergens, and local suppliers.
  • Participate in ongoing training to enhance product knowledge and upselling skills.
  • Adhere to all relevant laws and regulations, ensuring compliance among service staff.
Communication
  • Relay any changes in beverage offerings or inventory levels to management and service teams.
Daily Responsibilities
  • Familiarize yourself with the menu and service protocols.
  • Engage in training sessions to improve knowledge and skills.
  • Assist in preparing the venue for special events, including setup and logistics.
  • Remain on the floor unless authorized to leave by a manager.
  • Understand and comply with emergency procedures and company policies.
  • Be knowledgeable about the layout of the venue and the location of all operational equipment.
  • Utilize chemicals safely in accordance with regulations.
  • Ensure adherence to operational policies, including health and safety, food hygiene, and liquor licensing requirements.
Qualifications

The ideal candidate will possess the following skills and abilities:
  • Comprehensive knowledge of menu items, including ingredients and preparation methods.
  • Strong understanding of restaurant operations, including service techniques and guest interaction.
  • Exceptional customer service abilities.
  • Effective communication skills in English, both verbal and written.
  • Ability to input information accurately using a computer system.
  • Capacity to work under pressure in a fast-paced environment.
  • Physical ability to navigate all areas of the venue and perform necessary tasks.
  • Professional appearance and demeanor.
  • Strong interpersonal skills to engage effectively with all business contacts.
Common House is committed to fostering an inclusive workplace, welcoming applications from individuals of all backgrounds, including diverse genders, races, religions, sexual orientations, ages, and abilities.

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