Food and Beverage Operations Manager

2 weeks ago


Pinehurst, North Carolina, United States Pinehurst Resort Full time

Job Title: Food and Beverage Operations Manager

Company: Pinehurst Resort

Job Summary

:

The primary role of this position is to oversee the daily operations of dining outlets, including staff management, scheduling, payroll control, and ensuring exceptional service for guests. The ideal candidate must be flexible to work in various outlets and shifts within the Food and Beverage Division.

Key Responsibilities

  • Recruit, train, and develop a team of dining staff to meet resort standards
  • Implement controls for reservations, room set-up, and inventory management
  • Conduct performance reviews and disciplinary counseling to ensure staff productivity and job satisfaction
  • Supervise cleaning and stocking tasks to maintain a clean and safe environment
  • Handle guest concerns and payroll/expense control to ensure financial accuracy
  • Develop and implement strategies to improve staff performance and guest satisfaction
  • Complete weekly schedules and meet payroll budget to ensure operational efficiency
  • Assist with financial reporting and respond to financial statements to ensure transparency

Leadership Responsibilities

Manage a team of 30-40 staff members in the Food and Beverage Division, providing direction, coordination, and evaluation to achieve operational excellence.

Work Environment

The work environment is moderate, with occasional noise levels. Accommodations can be made for individuals with disabilities.

Pinehurst Resort may transfer staff between job assignments as needed to ensure operational efficiency.



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