Product Owner II

4 weeks ago


Washington, Washington, D.C., United States Nelnet Full time
Job Summary

Nelnet Business Services (NBS) is a leading provider of payment technology, education services, and learning management solutions to education and faith-based organizations. We are seeking a highly skilled Product Owner II to coordinate product development, release planning, and manage the successful delivery of new and existing products.

Key Responsibilities
  • Work closely with agile development teams to create use cases, requirements, and estimations in support of company objectives.
  • Document release notes and manage analytics behind the customer's journey through our products.
  • Validate UX mocks and early-stage simulations with clients.
  • Ensure solutions meet market expectations.
  • Collaborate with sales, technical sales, marketing, and product manager to provide content for sales, user training, and documentation tools.
  • Launch new products with assistance from the Product Manager.
  • Manage client feedback tools to ensure the voice of the customer is heard and felt in each product.
  • Study and report on product analytics.
  • Provide onboarding support for new team members.
Requirements
  • Bachelor's degree or equivalent experience.
  • 2+ years related experience or existing product knowledge.
  • 2+ years of experience with Ellucian or Workday student information systems. Banner experience preferred - OR applicable experience with Higher Ed software.
Competencies
  • Ability to prioritize and manage multiple concurrent projects.
  • Flexibility to adapt quickly to new requirements, situations, programs, and services.
  • Strong customer focus.
  • Ability to be a team player.
  • Good time management and organizational skills.
  • Strong written and oral communication skills.
  • Strong problem-solving skills.
  • Demonstrated respect, collaboration, and pride in ownership.
  • Ability to adapt to change.
  • Focus on delivering value.
Benefits

Nelnet offers a comprehensive benefits package, including medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

Click here to learn more about our benefits: LINK

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or EMAIL.

Nelnet is a Drug Free and Tobacco Free Workplace.

We're a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert. For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.



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