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IT Service Delivery Manager
2 months ago
Merge IT is seeking an experienced IT Service Delivery Manager to lead our client delivery team in Austin, TX. As a key member of our team, you will be responsible for ensuring the successful delivery of IT services to our clients.
Key Responsibilities- Lead the delivery team to ensure timely and quality delivery of IT services
- Develop and implement service delivery strategies to meet client needs
- Collaborate with cross-functional teams to ensure seamless service delivery
- Monitor and report on service delivery performance metrics
- Identify and mitigate service delivery risks
- 5+ years of experience in IT service delivery management
- Proven track record of delivering high-quality IT services
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Knowledge of IT service management frameworks and tools
Merge IT is a leading provider of IT talent to Fortune 100 clients. We offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.
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