Aircraft Maintenance Controller

1 week ago

Queens, New York, United States JetBlue Airways Corporation Full time
Job Summary

The Maintenance Controller is a critical role at JetBlue Airways Corporation, responsible for maintaining continuous surveillance over the airworthiness of the JetBlue aircraft fleet. This position serves as a single designated interface between Technical Operations and Dispatch, providing control and direction for all aircraft maintenance concerns.

Key Responsibilities
  • Utilize real-time aircraft monitoring applications to proactively resolve in-service discrepancies.
  • Act as the central point of contact for front-line crewmembers, business partners, and all other aircraft maintenance-related matters.
  • Exercise authority and responsibility for the supervision and coordination of all unscheduled maintenance functions accomplished using JetBlue Airways procedures.
  • Serve as the focal point within the System Operations Center (SOC) for all aircraft maintenance-related items and provide bi-directional communications to business unit members as required by the general maintenance manual and internal operating procedures.
  • Provide real-time recovery support and technical advice for aircraft that are out of service, liaise with front-line Maintenance, contract maintenance, Aircraft on Ground (AOG), Engineering, Dispatch, Sys Ops, and Flight to establish a recovery plan of action.
  • Maintain constant surveillance of overall line station activity. Support both JetBlue Line maintenance and Contract Maintenance business partners in all matters regarding aircraft maintenance.
  • Exercise overall authority over the application of the JetBlue Airways deferred maintenance process and track the repair requirements as outlined in the general Maintenance manual and required by Operations Specification requirements.
  • Record all delays and cancellations, including flight interruptions for cities that do not have JetBlue staffed Aircraft Maintenance Technicians (AMTs); including flight interruptions.
Requirements
  • High School Diploma or General Education Development (GED) Diploma
  • Five (5) years of aircraft maintenance experience
  • Five (5) years of experience in heavy transport aircraft
  • Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
  • Available for occasional overnight travel (10%)
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Must be able to work flexible hours during the day and night operation
  • Willing to work overtime when operational requirements are needed
  • Depending on location, may need to acquire and maintain a United States Customs Clearance
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required, this position is not eligible for visa sponsorship
Preferred Qualifications
  • Bachelor's Degree in Aviation Maintenance Management
  • Two (2) years of Maintenance Control Experience (Heavy Transport)
  • Proficient with Microsoft Office suite and in the use of digital manuals
  • Ability to stay focused and work under pressure
  • Excellent written and verbal communication skills
  • Strong work ethic
  • Previous leadership experience

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