Maintenance Control Manager

5 days ago

Queens, New York, United States JetBlue Airways Full time

Job Summary

The Duty Manager, Maintenance Control is responsible for overseeing the daily operations of the Maintenance Control department. This includes ensuring the seamless coordination of maintenance activities, providing technical support to Maintenance Controllers and Pilots, and maintaining constant surveillance of overall aircraft maintenance activity.

Key Responsibilities

  • Design and implement action plans to reduce maintenance-related delays and cancellations.
  • Effectively monitor and manage the Minimum Equipment List/Configuration Deviation List/Non-Essential Furnishing's process for accuracy.
  • Maintain department goals, performance objectives, and training for all Maintenance Control personnel.
  • Ensure compliance with documented events such as robbed parts, Mechanical Reliability Reports, and Maintenance Irregularity Reports.
  • Provide technical support to Maintenance Controllers and Pilots.
  • Maintain constant surveillance of overall aircraft maintenance activity.
  • Create and administer the department's work schedules, including managing/approving vacations, monitoring sick time, and ensuring adequate staffing to meet operational needs.
  • Supervise Maintenance Controllers.
  • Complete all other duties assigned by the Senior Manager, Maintenance Operations Center or higher in a timely manner.

Requirements

  • High School Diploma or General Education Development (GED) Diploma
  • Federal Aviation Administration (FAA) Certificated Mechanic possessing Airframe and Powerplant ratings
  • Five (5) years of combined Line Maintenance / Heavy Maintenance experience
  • Three (3) years of Maintenance Control experience or three (3) years in a supervisory/management role in Technical Operations
  • Demonstrated ability to plan, organize, and administer/delegate responsibilities
  • Available for occasional overnight travel (10%)
  • Must pass pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Qualifications

  • Bachelor's Degree
  • Experience operating in fast-paced, high-pressure environments
  • Computer literate in Microsoft office suite
  • Excellent verbal and written communication skills
  • Excellent analytical abilities
  • Knowledge of A320/E190/A220 platforms
  • Excellent people skills
  • Federal Communications Commission (FCC) Radio License

Crewmember Expectations

  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun, and Passion
  • Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy, and behavioral standards
  • Identify safety and/or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary, including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.), and Company policies, procedures, and risk controls
  • Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment

  • Computer and other office equipment

Work Environment

  • Traditional office environment

Physical Effort

  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation

  • The base pay range for this position is between $111,400.00 and $156,600.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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