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Multilingual Operations Manager

2 months ago

Phoenix, Arizona, United States Surge Staffing Full time
Job Summary

Surge Staffing is a leading provider of temporary staffing solutions, committed to connecting top talent with exceptional clients. We are seeking a highly skilled and bilingual On-Site Supervisor to join our team.

Key Responsibilities
  • Client Service Delivery
    • Effectively match temporary staff with client needs to ensure exceptional service delivery.
    • Develop and maintain strong relationships with clients to drive business growth and retention.
  • Administrative Support
    • Perform a range of administrative tasks to support the delivery of quality service and performance.
    • Supervise and support On-Site Staffing Specialists as needed.
  • Operational Excellence
    • Monitor attendance and performance of temporary staff.
    • Process and assist with Workers Compensation claims.
    • Reconcile invoices from vendors.
Requirements
  • Education and Experience
    • High School diploma required.
    • Proven leadership experience in a supervisory role or 3-5 years in customer service experience.
  • Skills and Qualifications
    • Exceptional customer service skills and ability to build successful business partnerships.
    • Strong communication and administrative skills.
    • Proficiency in Microsoft Office and internet applications.
    • Ability to perform background checks, I-9, and E-Verify.
What We Offer

Surge Staffing is an equal opportunity employer, committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.