Operations Manager
3 weeks ago
We are seeking an experienced Operations Manager to join our team at Dahl Consulting. As an Operations Manager, you will be responsible for executing tasks in alignment with office and company policies and standard operating procedures (SOPs), focusing on quality and efficiency.
Key responsibilities include:
- Executing tasks in alignment with office and company policies and SOPs
- Performing one or more of the following tasks: create orders, activate shipments, build and assign loads, schedule appointments, track and trace shipments, invoice clients, and update financial records
- Monitoring task boards and assigned email accounts to address customer and carrier requests promptly
- Documenting events based on SOPs and experience, following defined escalation procedures when necessary
- Validating and ensuring accuracy of load data in systems according to company and customer standards
Requirements for the role include:
- Bachelor's degree preferred
- 1+ years of experience as an Associate Operations Coordinator
- Willingness to work weekends when needed
- Proficient in Microsoft Office Suite of programs
- Demonstrated communication, prioritization, and time management skills
- Prior work experience that required attention to detail
To be considered for this role, please submit your application through our online portal. A recruiter will review your application and contact you with next steps.
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