Member Service Representative

3 weeks ago


Gurnee, Illinois, United States Abbott Laboratories Employees Credit Union Full time
Job Overview

We are seeking a talented Member Service Representative to join our team at Abbott Laboratories Employees Credit Union. As a Member Service Representative, you will play a vital role in providing exceptional customer service to our members while maintaining the security and integrity of their accounts.

Responsibilities:

  • Process financial transactions, including deposits, withdrawals, and transfers, in accordance with established credit union policies and procedures
  • Develop and maintain account relationships by providing solutions and resolving member problems through quality service and product knowledge
  • Assist members in opening sub-accounts and conduct daily terminal openings and closings
  • Provide explanations to members concerning their accounts and educate them on value-added products and services
  • Perform end-of-night job duties and assist in scanning checks

We offer a competitive salary of $50,000 - $60,000 per year, depending on experience. Our benefits package includes health insurance, retirement savings plan, and paid time off.



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