Member Service Representative
3 days ago
We are seeking a highly skilled Member Service Representative to join our team at the Abbott Laboratories Employees Credit Union. In this role, you will be responsible for interacting with credit union members to accurately conduct all credit and debit transactions in compliance with established credit union policies and procedures.
Key Responsibilities- Interact with members to provide excellent customer service and resolve any issues that may arise
- Process routine member transactions, including deposits, withdrawals, cash advances, cashier's checks, redeem savings bonds, loan payments, transfers, and check cashing on the credit union data processing system
- Develop and maintain account relationships by providing solutions and resolving member problems through quality service and product knowledge
- Route information pertaining to members' accounts to the proper department for processing
- Provide explanations to members concerning their accounts, either in person, by phone, or via mail
- Educate members on value-added products and services and employ related cross-selling/service standards
- Process and print Instant-issue debit cards at members' request
- Assist members in opening sub-accounts
- Conduct daily opening and closing of terminals, accounting for assigned cash, balancing to terminal close reports, remitting daily work to supervisors, and performing other support activities
- Perform various tasks to ensure efficient operations of the Service Center
- Work with the team to achieve goals and objectives
- Education: High School Diploma or equivalent (GED)
- Experience: One (1) year of cash handling and customer service experience
- Preferred Experience: Two (2) years of cash handling and customer service experience
The estimated salary range for this position is $45,000 - $65,000 per year, depending on experience and location.
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Member Service Representative
6 days ago
Gurnee, Illinois, United States Abbott Laboratories Employees Credit Union Full timeJob OverviewWe are seeking a talented Member Service Representative to join our team at Abbott Laboratories Employees Credit Union. As a Member Service Representative, you will play a vital role in providing exceptional customer service to our members while maintaining the security and integrity of their accounts.Responsibilities:Process financial...
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Member Service Representative
7 days ago
Gurnee, Illinois, United States Abbott Laboratories Employees Credit Union Full timeCustomer Service and Cash Handling ExpertJob Title: Customer Service and Cash Handling ExpertEstimated Salary: $48,000 - $60,000 per yearThe Customer Service and Cash Handling Expert role is an excellent opportunity to join our team at Abbott Laboratories Employees Credit Union. This position involves providing exceptional customer service to members while...
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Customer Service Representative
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Member Service Representative
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Customer Service Representative
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Customer Service Representative
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Financial Services Representative
3 days ago
Gurnee, Illinois, United States Abbott Laboratories Employees Credit Union Full timeJob OverviewWe are seeking a highly skilled and motivated Financial Services Representative to join our team at Abbott Laboratories Employees Credit Union.This role offers the opportunity to work with a reputable financial institution, providing expert advice and guidance to clients on their investment options. The successful candidate will be responsible...
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Customer Service Representative
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