Member Service Representative
4 days ago
Sam's Club was founded in 1983 by Sam Walton to offer affordable, wholesale merchandise to customers who wanted to buy in bulk. Today, we have over 600 clubs in the U.S. and 100 internationally, employing about 110,000 associates. We are committed to helping our members live better by offering a wide range of products and services, including bulk groceries, general merchandise, pharmacy services, and more.
Job DescriptionThis role requires a highly motivated and customer-focused individual who can work effectively in a fast-paced environment. The ideal candidate will have excellent communication skills, basic math skills, and accuracy when handling cash and operating a register.
Responsibilities- Provide exceptional customer service by acknowledging members, identifying their needs, and assisting with purchasing decisions.
- Operate front-end equipment, including cash registers and mobile retail applications.
- Maintain a clean and organized workspace, including zoning the area and arranging merchandise.
- Customer service experience, preferably in retail.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and operating a register.
As a valued member of our team, you will enjoy competitive pay, performance-based bonus awards, and a range of benefits, including:
- Health benefits: medical, vision, and dental coverage.
- Financial benefits: 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting.
The estimated salary range for this position is $17.00 - $24.00 per hour, depending on experience and qualifications. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 to $3.00 per hour.
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