Team Leader in Restaurant Management
2 weeks ago
CC Holdings Restaurant Group is seeking a dynamic Team Leader to enhance our vibrant and expanding Management Team. We offer competitive weekly compensation, bonus incentives, paid time off, contributions towards insurance, a 401k plan, employee discounts, and numerous opportunities for career advancement.
As a locally-owned establishment, we operate multiple Cafe locations and are committed to delivering exceptional service to our guests and team members through our HEART Culture (Heartfelt - Efficient - Accountable - Respectful - Team). Our mission is to forge strong relationships within the communities we serve while providing healthy dining options alongside gourmet coffee, espresso beverages, and smoothies. If you are a driven, goal-oriented individual with a passion for culinary delights and customer engagement, this position may be the perfect fit for you.
This role requires flexibility as our cafe operates seven days a week. Candidates must possess a minimum of 2 years of management experience, with a preference for those who have also worked in the food service industry.
Key Responsibilities:
- Promote and embody the company's "Heart Culture".
- Assist the General Manager in daily operations.
- Ensure an exceptional customer experience at all times.
- Identify challenges and guide team members in resolving them.
- Deliver outstanding service and hospitality consistently.
- Inspire team members to exceed customer expectations.
- Encourage team members to enhance sales through excellent service.
- Support management in achieving positive sales and profit outcomes.
- Collaborate closely with the team while upholding company values.
- Comply with all company policies and procedures.
- Become proficient in all cafe operations (including Sandwiches, Smoothies, Specialty Drinks, and Preparation).
- Make informed business decisions during uncertain situations.
- Exhibit strong communication and listening skills.
- Demonstrate a comprehensive knowledge and enthusiasm for food.
- Manage a team of over 20 employees, oversee product orders, control food costs, set inventory levels, and conduct stock counts.
- Respond promptly to opportunities and challenges.
- Possess technical proficiency in MS Office Suite.
- At least 2 years of experience in the food service industry.
- A minimum of 2 years in a managerial role.
$48,000 - $52,000 annually, with additional bonus potential.
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