Assistant Manager
6 days ago
Job Summary:
Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Train and Develop Employees: Provide coaching and guidance to employees to ensure they have the skills and knowledge needed to succeed in their roles.
- Delegate Tasks and Monitor Performance: Assign tasks and responsibilities to team members and monitor their performance to ensure they are meeting expectations.
- Lead by Example: Demonstrate a strong work ethic and lead by example, setting high standards for yourself and your team.
- Manage Inventory and Cash Handling: Ensure that inventory levels are maintained and cash handling procedures are followed to prevent losses.
- Staffing and Scheduling: Ensure that the store is properly staffed and scheduled to meet customer demand and control labor costs.
Requirements:
- Previous Management Experience: A minimum of 1-2 years of experience in a management role, preferably in the food service industry.
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively communicate with employees, customers, and management.
- Leadership Skills: Proven leadership skills, with the ability to motivate and develop a team of employees.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze situations and make sound decisions.
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