Cybersecurity Support Specialist

2 weeks ago


Tempe, Arizona, United States Sentinel Offender Services Full time
Overview of the Role

Sentinel is seeking a highly skilled Cybersecurity Support Specialist to join our team. This full-time position can be remote but requires occasional on-site support at our Tempe, AZ office location.

About the Job

The ideal candidate will have 5+ years of experience with Network Security, including FTD, ACI, SD-Access, SD-WAN, and ASA. Strong technical background, structured & organized approach, and excellent customer service skills are essential. Cisco CCNP or CCIE certifications are preferred.

Key Responsibilities
  • Identify, troubleshoot, escalate, and communicate technical issues and resolutions with customers.
  • Implement various routing protocols in an MPLS network.
  • Work with Cisco routers and switches.
  • Experience with Cisco Meraki, Fortinet, and/or Palo Alto Firewalls is required.
  • Familiarity with F5, Load balancer, VXLAN, and wireless technology is highly preferred.
Compensation and Benefits

We offer a competitive salary range of $80,000-$120,000 per year, based on experience, and a rich benefit plan including medical, dental, vision, 401K, life insurance, income protection short and long-term disability, medical and child/elder care, flexible spending account plans, employee assistance program, two weeks' vacation, additional paid time-off for personal and sick leave, certification and hands-on training, and discounts for local event entertainment and health clubs.



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