Energy Portfolio Management Specialist
7 days ago
Overview:
We are seeking a highly skilled Customer Experience Expert to join our team at Hitachi Energy USA Inc. as an Energy Portfolio Management Specialist.
This is a full-time position offering a competitive salary range of $80,000 - $120,000 per year, depending on experience and qualifications.
Your Responsibilities:
- Deliver extensive industry expertise for Energy Portfolio Management (EPM) software solutions
- Help customers identify and resolve problems, provide guidance and support to achieve their business goals
- Engage in proactive self-study to develop knowledge of the software package and associated business understanding
- Support Product Development, Quality, Product Management and Release Management teams with defect fixes, testing, reviewing technical documentation
- Communicate customer-driven enhancements to Product Owners and Product Managers
Your Background:
- Bachelor's degree with 5+ years of EPM product support experience
- Candidates must have a work authorization permitting them to work in the United States
- Knowledge of Velocity Suite or other EPM software is a plus
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