Customer Service Representative
3 weeks ago
We are seeking two individuals for temporary to hire opportunities with a stable and growing company that offers a full and competitive benefit package upon completion of a probationary period.
Responsibilities:
- Provide general and specific information about the company and its safety and compliance related programs to customers via phone.
- Liaise with the general office, including Safety Managers and other staff, to ensure seamless communication.
- Process safety and compliance items as assigned, maintaining a high level of accuracy and attention to detail.
- Assume additional responsibilities within normal assignments and be available for special project assignments as directed by the immediate supervisor.
- Monitor and update systems for asset management, ensuring data accuracy and integrity.
- Maintain, correlate, and disperse data collection reports as needed, providing valuable insights to the team.
- Act as the primary point of contact for reported safety concerns, addressing them promptly and professionally.
Qualifications:
- Excellent verbal and written communication skills, with the ability to train on policies, procedures, and practices.
- Proficiency in Microsoft Office products, with a strong work ethic and professional attitude.
- Ability to work independently and as part of a team, with creative problem-solving skills and the ability to evaluate multiple solutions.
- Demonstrated ability to organize, prioritize, multi-task, and meet deadlines, with a strong focus on customer satisfaction.
- Ability to work a rotating shift, with a flexible schedule and a willingness to adapt to changing circumstances.
Training is provided, and a benefit package is offered to successful candidates.
Advance Services Inc is an equal opportunity employer.
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