Client Services Director

4 weeks ago


Garden City, New York, United States BAYADA Home Health Care Full time
Client Services Manager Opportunity

BAYADA Home Health Care is seeking a skilled Client Services Manager to join our team in Garden City, New York. As a Client Services Manager, you will play a critical role in delivering exceptional home health care services to our clients.

Key Responsibilities:
  • Provide outstanding customer service and ensure high-quality home care delivery.
  • Manage client services coordination and emergent scheduling issues.
  • Grow and manage your caseload while maintaining effective fiscal management.
  • Build strong relationships with clients, referral sources, payors, and community organizations.
  • Develop and maintain effective communication with the team.
  • Partner with Clinical Managers to provide supervision and support to field employees.
Requirements:
  • Bachelor's degree preferred.
  • Prior medical office or home care experience is a plus.
  • Prior supervisory experience is a strong asset.
  • Demonstrated ability to take on increased responsibility and achieve goals.
  • Ambition to grow and advance beyond current position.
  • Strong computer skills, including electronic medical records.
  • Excellent communication and interpersonal skills.
BAYADA Offers:
  • A comprehensive benefits package, including paid holidays, vacation, and sick leave.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Tuition reimbursement.
  • Comprehensive salary and bonus opportunity.

Base salary up to $65,000, plus a bonus opportunity based on built caseload.



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