Patient Registration Specialist

2 weeks ago


Dubuque, Iowa, United States Access Dubuque Full time

Position Title: Patient Access Representative - Float

Company: Access Dubuque

Job Overview:

We are looking for a dedicated Patient Access Representative to join our team as a Float. This role is essential in ensuring a smooth and efficient registration process for patients across various departments.

Key Responsibilities:

  • Facilitate the orderly registration of patients, including Emergency, Inpatients, and Outpatients.
  • Collect and verify accurate patient information while ensuring compliance with hospital policies.
  • Provide exceptional customer service in a professional manner, addressing patient inquiries and concerns.

Qualifications:

  • High school diploma, GED, or equivalent is required.
  • Experience in customer relations for six months to one year is preferred.
  • Familiarity with basic office procedures, equipment, and computer systems is essential.
  • Knowledge of medical terminology and prior healthcare experience is advantageous.
  • Certification in Basic Life Support (BLS) is preferred.

Work Schedule:

This is a full-time position requiring 36 hours per week, with shifts primarily during the day and occasional evenings.

Benefits:

  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Retirement Plan
  • Paid Time Off (PTO)

About Access Dubuque:

Access Dubuque is committed to providing high-quality healthcare services to our community. We pride ourselves on creating a supportive environment for both our patients and employees, ensuring that we meet the highest standards of care.



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