Front Desk Representative
12 hours ago
$15.00/HR
As a Front Desk Agent at Hyatt House Richmond-West, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:
Key Responsibilities:- Registering guests and handling room assignments
- Providing information and assistance to guests regarding hotel services, facilities, and local attractions
- Handling guest inquiries and resolving issues in a timely and professional manner
- Maintaining accurate records and performing administrative tasks
- Working effectively in a team environment to ensure seamless guest service
- High School diploma or equivalent required; college coursework in a related field is helpful
- Experience in a hotel or related field is preferred
- Positive and upbeat personality with a desire to deliver outstanding customer service
- Ability to multitask, be detail-oriented, and problem-solve in a fast-paced environment
- Effective communication and interpersonal skills
- Ability to work a varied schedule, including evenings, nights, weekends, and holidays
- Competitive hourly rate
- Opportunity to work in a dynamic and growing company
- Professional development and training opportunities
- Comprehensive benefits package, including medical, dental, and vision coverage
- 401(k) retirement plan
Hyatt House Richmond-West is a modern and quiet hotel located in the heart of Richmond, VA. Our hotel offers a residentially inspired experience with free Wi-Fi, breakfast, outdoor pool, and fitness center. We are committed to providing exceptional guest service and creating a welcoming environment for our guests.
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