Front Desk Representative

12 hours ago


Henrico Virginia, United States Hyatt House Richmond - Short Pump Full time
Job Summary

$15.00/HR

As a Front Desk Agent at Hyatt House Richmond-West, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:

Key Responsibilities:
  • Registering guests and handling room assignments
  • Providing information and assistance to guests regarding hotel services, facilities, and local attractions
  • Handling guest inquiries and resolving issues in a timely and professional manner
  • Maintaining accurate records and performing administrative tasks
  • Working effectively in a team environment to ensure seamless guest service
Requirements:
  • High School diploma or equivalent required; college coursework in a related field is helpful
  • Experience in a hotel or related field is preferred
  • Positive and upbeat personality with a desire to deliver outstanding customer service
  • Ability to multitask, be detail-oriented, and problem-solve in a fast-paced environment
  • Effective communication and interpersonal skills
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays
Benefits:
  • Competitive hourly rate
  • Opportunity to work in a dynamic and growing company
  • Professional development and training opportunities
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • 401(k) retirement plan

Hyatt House Richmond-West is a modern and quiet hotel located in the heart of Richmond, VA. Our hotel offers a residentially inspired experience with free Wi-Fi, breakfast, outdoor pool, and fitness center. We are committed to providing exceptional guest service and creating a welcoming environment for our guests.



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