Customer Service Representative

1 day ago


St Petersburg, United States Adecco US, Inc. Full time

Adecco US, Inc. is seeking a skilled Customer Service Representative to provide exceptional support to our clients.

Job Summary:

The Customer Service Representative will be responsible for providing comprehensive customer service to internal and external customers, including salon chain accounts, independent stylists, and sales consultants.

Key Responsibilities:

  • Provide direct interaction with customer accounts and sales teams to perform product inquiries, order entry processing, and control.
  • Research and resolve complex issues using sound judgment and excellent follow-through ability within established authority levels and guidelines for customer service policy and procedure.
  • Utilize strong customer service skills to provide value-added services in a timely and accurate manner.

Requirements:

  • High School diploma or equivalency
  • Outstanding telephone and interpersonal skills
  • Exemplary oral and written communication skills
  • Excellent computer skills and proficiency with Microsoft Office
  • Minimum 1 year of data entry experience required
  • Ability to handle a high volume of calls, inquiries, and difficult issues with tact and professionalism
  • Must be able to handle multiple tasks at one time with a high attention to detail
  • Skilled at suggestive selling and providing alternative solutions to accounts
  • Ability to work overtime when required

Benefits:

  • Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan
  • Equal Opportunity Employer/Veterans/Disabled

Company Information:

Adecco US, Inc. is an equal opportunity employer and welcomes applications from diverse candidates.

Disclaimer:

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.



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