Retail Customer Service Representative

1 month ago


St Petersburg, United States EZCORP Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at EZCORP. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, processing sales and loans, and performing opening and closing store duties.

Key Responsibilities
  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties
Requirements

To be successful in this role, you will need to have a high school diploma or GED, customer service, cashier, or retail experience, excellent communication and interpersonal skills, and the ability to multitask. You will also need to be able to pass a criminal background check and drug test, and adhere to all Company policies, procedures, and regulations.

What We Offer

As a Retail Customer Service Representative at EZCORP, you will have the opportunity to work in a fast-paced and dynamic environment, with a focus on customer service and sales. We offer a competitive pay rate, based on experience, with opportunities for advancement and career growth. You will also have access to a range of benefits, including free health insurance, 401(k) with company match, and generous paid time off.

We are committed to providing our employees with the training and support they need to succeed in their roles. As a Retail Customer Service Representative, you will have the opportunity to participate in our comprehensive training program, which will provide you with the skills and knowledge you need to excel in your role.



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