Patient Access Representative II

5 days ago


Council Bluffs, Iowa, United States Conifer Revenue Cycle Solutions Full time

Job Summary:

We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a Patient Access Representative II, you will play a critical role in supporting the departmental efficiencies of our healthcare organization.

Key Responsibilities:

  • Registration and Scheduling: You will be responsible for performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. This will include obtaining complete and accurate patient demographic information.
  • Liability Collection: You will employ proper, compliant patient liability collection techniques before, during and after date of service.
  • Insurance Verification: You will verify insurance, benefits, coverage and eligibility, and obtain insurance authorizations for scheduled and unscheduled hospital services.
  • Customer Service: You will provide world-class customer service to patients and their families, ensuring a positive experience throughout their visit.

Requirements:

  • Education: High School Diploma or GED required. Some college coursework is preferred.
  • Experience: 0-1 year in a customer service role. 0-1 year administrative experience in a medical facility, health insurance or related area preferred.
  • Skills: Minimum typing skills of 35 wpm. Demonstrated working knowledge of PC/CRT/printer. Knowledge of function and relationships within a hospital environment preferred.

Work Environment:

You will work in a fast-paced hospital administration environment, interacting with patients, families and healthcare professionals. You must be able to sit at a computer terminal for extended periods of time and occasionally lift/carry items weighing up to 25 lbs.

What We Offer:

As a Patient Access Representative II at Conifer Revenue Cycle Solutions, you will have the opportunity to work with a dynamic team and contribute to the success of our organization. We offer a competitive benefits package and opportunities for professional growth and development.



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