Team Lead

4 days ago


Kent, Ohio, United States T Mart Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at T Mart. As a key member of our management team, you will be responsible for leading a team of employees and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities
  • Team Leadership: Lead a team of employees to achieve sales goals and provide excellent customer service.
  • Operational Excellence: Ensure that all restaurant operations are running smoothly and efficiently, including inventory management, scheduling, and customer service.
  • Customer Focus: Develop and maintain a customer-centric culture, ensuring that all customers receive a positive experience.
  • Problem Solving: Identify and resolve customer complaints and issues in a timely and professional manner.
  • Training and Development: Provide training and coaching to employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Inventory Management: Manage inventory levels to minimize waste and ensure that all products are available to customers.
  • Sales Growth: Develop and implement strategies to increase sales and drive business growth.
Requirements
  • Experience: 2+ years of experience in a restaurant or retail management role.
  • Education: High school diploma or equivalent required.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and basic math and writing skills.

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