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General Manager

1 month ago

Sens, Bourgogne-Franche-Comté, United States Terrible Herbst Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our gaming and food and beverage operations. The successful candidate will be responsible for the overall financial and operational performance of the tavern, including managing the hourly team, ensuring compliance with gaming regulations, and driving sales growth.

Key Responsibilities
  • Oversee all facets of gaming, high-volume restaurant, and banquet operations
  • Ensure all beverage and staffing needs are solidified for all events
  • Collaborate with the Executive Chef and Group Dining Manager to execute and create menus for large groups
  • Monitor hiring, training, and supervising of the FOH team members
  • Assist and direct FOH team in service, beverage preparation, menu creation, and overall guest experience
  • Responsible for the fiscal budget and meeting or exceeding all budget requirements
  • Focus on Guest Experience and ensure every guest receives a deliberately different experience that caters to their needs
  • Oversee banquet operations from setup to teardown and assist the Catering Manager as needed
  • Meet with the Catering team on a weekly basis to understand upcoming events, review budgets and sales goals, and discuss opportunities to drive new business
  • Responsible to meet all Health Department, Gaming, and TAM regulations and maintain standards throughout the hours of operation
  • Coach, counsel, and discipline team members to ensure company standards are being met
  • Understand and become the subject matter expert on the Point of Sales system and any other restaurant computer software
  • Familiar with beverage ordering, setting, and maintaining par levels
Qualifications
  • High school diploma or equivalent required
  • 2-3 years of gaming experience preferred
  • 3-5 years of local gaming management experience preferred
  • 2-4 years of large group and/or banquet experience preferred
  • 3-5 years of F&B management experience in a high-volume setting
  • Open availability, must be able to work all shifts, holidays, and weekends
  • Working knowledge of general gaming tavern operations, personnel management, food and beverage planning and preparation, purchasing, par levels/daily and monthly inventory, sanitation and health codes, and security
  • Must have an understanding of Profit and Loss Statements preferred
  • Demonstrated ability to manage operating costs in accordance with budgets
  • Familiarity with Konami Gaming, restaurant management software, and POS
  • Must demonstrate honesty and integrity inside and outside the workplace
  • Ability to obtain and maintain food handler's certification card, TAM, and Non-Gaming Card