Patient Admission Coordinator

4 weeks ago


Salt Lake, Utah, United States University of Utah Health Full time

Job Summary:

University of Utah Health seeks a skilled Patient Admission Representative to join our team. As a key member of our revenue cycle team, you will play a vital role in ensuring the smooth admission process for our patients.

Key Responsibilities:

  • Interview patients to obtain accurate demographic information and revenue cycle activities in accordance with hospital policies and procedures.
  • Register patients according to state and federal regulations, ensuring accurate admission class.
  • Complete basic compliance counseling with patients, discussing HIPAA regulations and important messages from Medicare and Medicare coverage.
  • Assist patients with financial arrangements, billing, and other financial policies, or refer them to appropriate assistance.
  • Identify and collect patient financial responsibility, when appropriate.
  • Complete reports and work queues, as assigned.
  • Collaborate with clinicians and other departments to provide an exceptional patient experience.

Requirements:

  • Associate's degree in a healthcare-related field or equivalent experience.
  • Strong customer service skills and ability to discuss financial and insurance issues with patients.
  • Ability to quickly navigate through various hospital software applications.
  • Knowledge of medical terminology and bilingual language skills (Spanish) are preferred.

Working Conditions:

This position requires continuous standing or being stationary, walking or moving, and moderate lifting that may exert up to 10 pounds. Depending on the work location, employees may walk or move a distance of 10,000-15,000 steps during shifts.



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