Healthcare Customer Service and Patient Experience Professional
4 days ago
We are seeking a dedicated and passionate professional to join our team as a Customer Service and Patient Experience Professional at The Phoenix Rehabilitation and Nursing Center.
This is an entry-level healthcare management position that offers tremendous growth and national networking opportunities. As a Customer Service and Patient Experience Professional, you will be responsible for ensuring excellent levels of genuine customer service for residents and patients recovering from a recent hospitalization, surgery, or illness.
Key Responsibilities:
- Provide exceptional customer service to residents and patients
- Oversee patient / guest experience and employee engagement
- Lead creative think-tank sessions to enhance customer service in the field of healthcare
- Develop and implement strategies to improve employee operations and engagement
- Collaborate with cross-functional teams to achieve business objectives
Requirements:
- Dedicated professionals who want to grow in healthcare management
- Candidates who are committed to ensuring excellent levels of genuine customer service
- Applicants who may be interested in enrolling in our national Administrator-in-Training (AIT) program to earn their licensure in nursing home administration (LNHA)
- Leaders who are creative, dynamic, and open to new ideas
What We Offer:
- A competitive salary of $22 an hour
- Opportunities for growth and professional development
- A dynamic and supportive work environment
- Access to our national Administrator-in-Training (AIT) program
How to Apply:
Click here to learn more about our company culture and values.
Apply now to join our team and be part of a dynamic and supportive work environment.
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Brooklyn, New York, United States The Phoenix Rehabilitation and Nursing Center Full timeCustomer Service and Patient Experience ProfessionalWe are seeking a dedicated and passionate professional to join our team as a Customer Service and Patient Experience Professional at The Phoenix Rehabilitation and Nursing Center. As a key member of our team, you will be responsible for ensuring excellent levels of genuine customer service for residents and...
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