Restaurant Service Associate
2 weeks ago
The Restaurant Service Associate is essential in delivering exceptional customer experiences and maintaining high standards of product quality in line with Papa John's expectations. This role encompasses a variety of responsibilities aimed at ensuring smooth operations and customer satisfaction.
Key Responsibilities
- Perform assigned tasks, including ingredient preparation, order fulfillment, and delivering outstanding customer service, both in-person and via phone. Maintain a proactive approach to all duties.
- Work collaboratively with fellow team members by being punctual, assisting others, and completing end-of-shift tasks, such as cleaning. Adhere to the company's dress code and appearance standards to promote a professional image. Contribute to a positive and energetic team atmosphere.
- Utilize the FOCUS System for processing orders, accurately manage cash and credit transactions, and enhance sales through suggestive selling techniques. Ensure cleanliness and organization in the workspace to protect company resources and comply with safety regulations.
Qualifications
- A High School diploma or GED is preferred.
- Certification in Serv-Safe or relevant local/state food service regulations is advantageous.
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