Restaurant Service Lead

3 months ago


Phoenix, Arizona, United States Marriott Phoenix Airport Full time

Lead and Manage a Dynamic Dining Team

As a Restaurant Service Lead at Marriott Phoenix Airport, you'll play a vital role in ensuring exceptional guest experiences within our vibrant dining establishment. You'll be responsible for overseeing all aspects of service operations, from scheduling and training to performance management and guest satisfaction.

Your Responsibilities:
  • Team Leadership & Development: Recruit, train, and mentor a team of dedicated service professionals, fostering a positive and collaborative work environment.
  • Operational Excellence: Implement efficient service procedures, manage seating arrangements, and ensure smooth operations during peak hours.
  • Guest Satisfaction: Prioritize guest needs, address concerns promptly and professionally, and strive to exceed expectations with every interaction.
  • Menu Expertise: Possess a thorough understanding of our menu offerings, including ingredients, preparation methods, and pricing.
  • Performance Management: Conduct performance evaluations, provide constructive feedback, and identify opportunities for growth within the team.
Join Our Team

If you're a passionate leader with a commitment to delivering exceptional service, we encourage you to apply.



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