Service Specialist

2 days ago


Rochester, Minnesota, United States Mayo Clinic Full time
Service Specialist

Mayo Clinic is a world-renowned healthcare organization that values its employees and patients alike. As a Service Specialist, you will play a vital role in ensuring that our patients receive exceptional care and service.

Responsibilities
  • Respond to patient inquiries and provide timely resolutions
  • Act as a liaison between patients and our operations team
  • Coordinate patient registration, check-in, and check-out processes
  • Provide desk and clerical support as needed
  • Participate in on-call rotations to ensure 24/7 coverage
Qualifications
  • Associate degree and 3 years of customer service experience
  • Or college diploma program and 4 years of customer service experience
  • Experience in a Desk Operations Specialist or Patient Appointment Service Specialist role is preferred

Mayo Clinic is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.


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