Technical Support Specialist

4 weeks ago


Plano, Texas, United States Diverse Lynx Full time

Job Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field is required. We are seeking a highly skilled individual with proven experience in production support or a related role. The ideal candidate will possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.

Key Responsibilities:

  • Provide technical support for production systems and applications.
  • Collaborate with cross-functional teams to resolve issues and improve processes.
  • Develop and maintain knowledge of Oracle, Autosys, and Unix technologies.
  • Stay up-to-date with industry trends and best practices in ITIL and DevOps.

Desired Qualifications:

  • Certification in ITIL or relevant areas.
  • Experience with monitoring and alerting tools.
  • Knowledge of scripting languages (e.g., Python, Shell).

Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company. All qualified applicants will receive due consideration for employment without any discrimination.



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