Restaurant Operations Manager

4 weeks ago


Miami, United States Chick-fil-A Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Chick-fil-A Doral. As a Restaurant Manager, you will be responsible for ensuring that each restaurant guest has an outstanding experience, team members are kept accountable to Chick-fil-A brand procedures, and overseeing Front of House or Back of House operations.

Key Responsibilities
  • Lead and develop a high-performing team to deliver exceptional customer service and achieve business goals.
  • Oversee daily restaurant operations, including inventory management, scheduling, and employee development.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Collaborate with other restaurant leaders to achieve business objectives and improve restaurant performance.
  • Develop and implement strategies to improve customer satisfaction, employee engagement, and restaurant profitability.
Requirements
  • Minimum 18+ years old
  • Previous customer service experience
  • Previous leadership experience
  • Hard-working
  • Team-oriented
  • Friendly
  • Honest
  • Great customer skills
  • Must be willing to undergo a 90-day trial period as a "Regular Team Member" in order to be considered for leadership
  • Must live within 7 miles from the restaurant, Chick-fil-A Doral, at zip code 33178
  • Must have managerial restaurant experience of at least 2 years and provide reference and recommendation letter
  • Payroll, financial goal setting skills and strategies, and employee scheduling
What We Offer
  • Welcoming Environment
  • Culture of Care
  • One week Paid Vacation
  • Competitive Pay
  • Performance Bonuses
  • Career Advancement Opportunities
  • Personalized Coaching Through our Leadership Development Program
  • Complementary Meals
  • Sunday's off
  • Tuition Reimbursement
  • Overtime

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving business results, we encourage you to apply for this exciting opportunity.



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