Collision Management Leader
4 weeks ago
Classic Collision Inc is a rapidly growing company with a single goal: to offer quality service to its customers with integrity and honesty.
Job Description: Collision Management LeaderWe are seeking a skilled Collision Management Leader to join our team. As a key member of our team, the Collision Management Leader will lead the overall operations and financial results of their assigned store, including but not limited to operations, internal and external development, business relationships, and profitability.
Key Responsibilities:- Lead center-level performance through key metrics, quality, individual skill levels, and culture
- Communicate and manage the change process
- Stay abreast of current vehicle repair procedures and technologies
- Manage and hold all staff accountable for shop performance through Recipe Book execution
- Ensure customer satisfaction by coaching staff and resolve customer concerns as required
- Recruit, interview, and hire new staff as required
- Train new hires regarding company policy and procedures
- Promote safe, clean working conditions
- Promote, develop, and act as a liaison with area insurance contacts and other referral points
- Contact all claims managers and dealer accounts every month
- Participate in external marketing and team-building activities as requested
- Other duties may be assigned as necessary
- Minimum of five years collision repair/auto body management experience required
- Proven leadership and track record of employee development
- Ability to read and understand financial P&L statements required
- ICAR Platinum certification preferred
- Ability to travel up to 25%
- Must have a valid driver's license and be eligible for insurance coverage
- Working knowledge of CCC One estimating platform and management system
- Advanced skills in Microsoft Office, including Word, Excel, Outlook, and PPT
- Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of an organization
- Paid weekly
- Continuous training
- Supportive team culture
- Company match 401(k)
- Medical/Dental/Vision
- Paid time off - 6 paid holidays
- Rewarding work
$65,000 - $85,000 per year
Based on the location and job requirements, the estimated salary range for this position is $65,000 - $85,000 per year.
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