Sales Manager
2 months ago
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Sales Manager (SM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth across all categories. The SM leads a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers and is accountable for all aspects of the retail business with the exception of boutiques, including sales, service, and operational process. The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales and in-store events), people (guest service and associate training), and process (standard operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, the aptitude to learn and teach extensive product knowledge, and the ability to lead, influence, and develop their team.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The SM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
- Promote a culture of accountability to meet or exceed Ulta Beauty's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
- Drive company profitability by identifying underperforming metrics and developing strategies that leverage company programs, tools, and resources through operational excellence to deliver top-line sales growth and improve business.
- Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
- Plan and execute in-store events that deliver an unrivaled guest experience, drive in-store and brand partner collaboration, and deliver on sales and payroll goals.
- Review, analyze and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
- Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance as the SM and hold store associates accountable to the Ulta Beauty attendance policy.
- Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store.
- Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
- Create an inclusive environment that inspires and encourages the growth and engagement of associates.
- Support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
- Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
- Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
- Establish professional brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.
- Model a culture of teamwork and guest services excellence while working alongside the leadership team by establishing priorities, providing clear direction and support, and sharing best practices.
- Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
- Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store.
- Adhere to and enforce Ulta Beauty's dress code.
- Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting.
- Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
- Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
- Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
- Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
- Utilize company programs, tools, and resources to drive store improvements.
- Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store.
Education
- Bachelor's degree is preferred
- 2-3+ years of fast-paced, retail management, or other relevant work experience
- Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
- Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
- Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
- Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
- Excellent written and verbal communication
- Strong collaboration and interpersonal skills
- Strong organizational skills to manage multiple tasks
- Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
- Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
- Attend corporate business meetings and conferences
- Continuous mobility throughout the store during shift, including twisting
- Frequent bending, pulling, pushing, stooping, reaching, and twisting during shift
- Frequent lifting and/or moving up to 25 lbs. during shift
- Continuous coordination and manipulation of objects during shift
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
-
District Sales Manager
4 weeks ago
Merritt Island, United States Spencer Gifts - Spirit Halloween Full timeJob Title: District Sales Manager-Spirit-HUJob Summary:The District Sales Manager is a key role in the success of Spirit Halloween. As a seasoned sales professional, you will be responsible for managing multiple stores, driving sales growth, and leading a team of sales associates. If you have a proven track record of success in sales and leadership, we...
-
Sales Associate
4 weeks ago
Merritt Island, Florida, United States Spencer Gifts Full timeJob SummaryAs a Sales Associate at Spencer's, you will be responsible for maintaining exceptional Guest Services, efficiently operating the Point of Sale system, and supporting the Store Management Team in generating sales, conducting housekeeping, merchandising, signing, pricing, and loss prevention.Key ResponsibilitiesMaintain a clean and organized store...
-
Sales Associate
4 weeks ago
Merritt Island, Florida, United States Rack Room Shoes Full timeJob SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and achieving sales and work goals.Key ResponsibilitiesProvide excellent customer service, ensuring a...
-
Sales Associate
4 months ago
Merritt Island, United States Rack Room Shoes Full time22166 Part Time Rack Room Shoes Job Description Summary Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and...
-
Sales Associate
4 months ago
Merritt Island, United States Rack Room Shoes Full time22166 Part Time Rack Room Shoes Job Description SummaryAdhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness of...
-
Sales Associate
4 weeks ago
Merritt Island, Florida, United States Rack Room Shoes Full timeJob Summary:As a Sales Associate at Rack Room Shoes, you will be responsible for providing excellent customer service and sales experience to our customers. You will be the face of our brand, and your role will be to ensure that every customer leaves our store satisfied with their purchase.Key Responsibilities: Provide exceptional customer service and sales...
-
Sales Associate
2 months ago
Merritt Island, United States Spencer Gifts Full timeSpencer's - Merritt Square [Retail Sales / Store Assocaite / Cashier] As a Sales Associate @ Spencer's, you'll: Maintain Guest Services; Efficiently operate POS, maintaining security of cash; Support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss prevention...Immediate Hire >>
-
Sales Associate
4 weeks ago
Merritt Island, United States Spencer Gifts - Spirit Halloween Full timeJob Title: Sales Associate - Spirit HalloweenWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Spirit Halloween. As a Sales Associate, you will play a key role in providing exceptional guest service, maintaining a clean and organized store environment, and supporting the Store Management Team in achieving sales...
-
Sales and Marketing Rep
2 months ago
Merritt Island, United States Dry First Full timeJob DescriptionJob DescriptionAbout the Position:Are you a natural at building relationships and networking? Do you thrive in dynamic environments where creativity and enthusiasm are key? If so, this opportunity might be the perfect fit for you.Dry First is seeking a passionate and energetic Sales Representative to join our team. This is a quota-carrying...
-
Sales Associate
3 weeks ago
Merritt Island, Florida, United States Five Below Full timeJob Summary: We are seeking a Sales Associate to join our team at Five Below in Merritt Island, FL. As a Sales Associate, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.Key Responsibilities:Adhere to all standard operating procedures and...
-
Sales Associate
3 months ago
Merritt Island, United States Pet Supermarket Full timeLocation: Merritt Island, FloridaAre you unable to resist looking at a funny cat meme while you are at work? Do you like to stop and pet every dog during your afternoon strolls? If you just answered Yes, then you must be an animal lover! It is time to pounce on the opportunity to become part of our Pawsome team! Apply today to this FINtastic opportunity and...
-
Sales Associate
3 months ago
Merritt Island, United States Pet Supermarket Full timeLocation: Merritt Island, Florida Are you unable to resist looking at a funny cat meme while you are at work? Do you like to stop and pet every dog during your afternoon strolls? If you just answered Yes, then you must be an animal lover! It is time to pounce on the opportunity to become part of our Pawsome team! Apply today to this FINtastic opportunity and...
-
Business Development Manager
2 weeks ago
Merritt Island, Florida, United States Ichiban Cleaning Inc Full timeKey Responsibilities: • Manage business development strategies to drive commercial growth. • Collaborate with cross-functional teams to identify and capitalize on new business opportunities. • Develop and execute sales and marketing plans to achieve business objectives.
-
Restaurant Operations Manager
4 weeks ago
Merritt Island, Florida, United States CheckersRally's Full timePurpose of Your WorkAt Checkers & Rally's, we strive to make a positive impact on our guests' lives by serving our franchisees, teams, and guests. As a member of our team, you will assist the General Manager in executing the restaurant plan, achieving sales and profit goals, executing procedures, and providing excellent guest and team service. The Assistant...
-
Restaurant Operations Manager
4 weeks ago
Merritt Island, United States Bravo Foods, LLC Full timeBe a Leader in Our Taco Bell TeamWe're looking for a Restaurant General Manager to join our team at Bravo Foods, LLC, a franchisee of Taco Bell. As a leader, you'll be responsible for building a team and growing existing team members into top performers by training and developing skills, providing clear, consistent direction, and recognizing individual and...
-
Program Industrial Manager
3 weeks ago
Merritt Island, Florida, United States AIRBUS U.S. Space & Defense, Inc. Full timeJob Title: Program Industrial ManagerJob Summary:AIRBUS U.S. Space & Defense, Inc. is seeking a highly skilled Program Industrial Manager to join our team. As a key member of our Operations organization, you will be responsible for synchronizing production stakeholders, optimizing the end-to-end chain, and incorporating S&OP processes.Responsibilities:*...
-
Program Industrial Manager
4 weeks ago
Merritt Island, Florida, United States AIRBUS U.S. Space & Defense, Inc. Full timeJob DescriptionAIRBUS U.S. Space & Defense, Inc. is a leading provider of advanced solutions for the U.S. defense, security, space, and intelligence communities. With over 50 years of experience in the US, we have established ourselves as a trusted government partner, delivering world-class satellite, laser communication, rotor, and fixed wing solutions to...
-
Senior Supply Chain Program Manager
4 weeks ago
Merritt Island, Florida, United States Blue Origin Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Supply Chain Program Manager to join our team at Blue Origin. As a key member of our supply chain organization, you will be responsible for developing and executing the strategic supply chain vision for our New Glenn orbital launch vehicle.Key ResponsibilitiesDevelop and execute the...
-
Merritt Island, United States Blue Origin Full timeAt Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We‘re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight!We are a diverse team of...
-
Sales and Catering Manager
3 weeks ago
Marco Island, Florida, United States Hilton Marco Island Resort and Spa Full timeJob Title: Sales and Catering ManagerHilton Marco Island Resort and Spa is seeking a skilled Sales and Catering Manager to lead our sales efforts and drive revenue growth.Key Responsibilities:Develop and implement sales strategies to achieve revenue goals.Build and maintain relationships with clients and stakeholders.Conduct site inspections and sales calls...