Customer Service Ambassador

3 weeks ago


Chicago, Illinois, United States Burlington Stores Full time
About the Role

We are seeking a highly motivated Customer Service Ambassador to join our team as a Loss Prevention Associate. This role involves working closely with customers and colleagues to create a secure and enjoyable shopping experience.

Main Responsibilities:
  • Engage with customers and associates in a manner consistent with company core values by providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.
  • Monitor the entrance for the entire duration of every shift with a focus on reducing opportunities for theft, shoplifting, and other dishonest activities.
  • Identify and report theft incidents and/or suspicious subjects to Manager on Duty once identified.
Key Skills:
  • Ability to stand and walk for extended periods of time and visually monitor store environment.
  • Ability to maintain confidentiality and review, analyze, and comprehend business trends.
  • Excellent leadership skills that support fostering productive business relationships.

This is a part-time position with competitive pay ($16.20 per hour) and flexible hours. The successful candidate will enjoy a comprehensive benefits package, including medical coverage and a 401(k) plan, after one year of service.



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